Wednesday, 15 July 2009

Impact for success

Have you ever taken an instant dislike to someone? Perhaps you were introduced to a stranger and you received ‘bad vibes’ from them. Maybe this person came across as arrogant, or dismissive, and so therefore you did not feel comfortable in their presence.
Whatever your reason for a poor first impression, did you know, statistically, it would take a further 21 successful meetings with this person for your first impression to disappear?
And how fast do you think it takes for someone to meet you and create an impression of you, based on your first meeting? It’s three seconds for the 20 – 30 age group, ten seconds for the 30 - 40 age group and fifteen seconds for the 40 – 50 age group.
Intrigued? Impressed? Not bothered at all about my pointless information?! Or perhaps you are questioning the source of my information?
Impact for success was the name of the training course I attended where I learnt about body language, creating my own personal brand, and what colours suit me. I must say, as training courses go, I found this one rather interesting.
There were ten of us sitting around a table in one of the company training rooms, eagerly listening to the trainer and nibbling on the selection of biscuits. The biscuits next to the company branded bottled water. My not so new work place love courses and company branding. I could probably draw the company logo in my sleep and recite the words Collective Inspiration over and over, or at least until my police raid alarm clock disturbed me from my drawing and reciting. And I could possibly attend one of their many training courses every day for the rest of my life.
But hey, let's get back to the impact for success course. What other fascination facts did I learn? Apart from distinguishing the difference in taste between the chocolate fingers and the vanilla swirls – the chocolate ones won, but it was a close call. Well, I learnt I am a dramatic dresser (hence the zebra print dress I was wearing on the day) and warm colours suit my skin tone.

I also learnt:
55 per cent of nonverbal communication relies on body language, while up to 38 per cent is down to vocal cues and the actual words used can in some cases count for only 7 per cent of the impact of the message.

Having a very clear personal brand will:
Positively manage my impact.
Clearly articulate who I am and what I am about.
Connect my abilities to the reputation I have/want.
Identify areas in which I may need to manage myself more effectively.
Identify areas in which I may need to develop.
Differentiate myself from others.

Other stuff I learnt:
Communication research indicates the approximate personal space zones are as follows for the Western world (varying slightly from person to person):
The public zone – 12 feet and over
The social zone – 4 to 12 feet
The personal zone – 1½ to 4 feet
The intimate zone – up to 1½ feet.

I learnt about lies too:
In synergology, studies have detected more than 100 signs possibly expressing an emotion that is masked or a lie, but none of these signals is sufficient in itself for you to be sure that someone is lying or masking the truth. It is necessary to see at least eight signs during a period of 10 seconds in order to be absolutely certain that a lie or an untruth is being told. Signs include:
The person will look at you more with their right eye than with their left eye.
The eyebrows will be raised rather high.
They will stop blinking their eyes with the usual regularity.
The two sides of the face may appear more asymmetrical than usual, particularly in the area of the upper lips.
They may start to cough a bit.
Their voice may become weaker.
If they are seated face to face with you, then they are likely to position themselves leaning more on the left elbow than the right elbow.
The positioning of their legs will be in the direction away from you or toward the door.

My next course is project management, but don’t hold your breathe for any exciting revelations. Unless you want me to discuss schedules and spreadsheets with you? Nah, I didn’t think so.
Expect pictures of food very soon though, Come Dine With Me part two is fast approaching and this time I am cooking up a themed, fabulous, fantastic feast! At least I hope so…

13 comments:

Eryl Shields said...

Fascinating stuff. Now my sight is a victim of aging, and I need reading glasses to see anything close without getting an instant headache, my personal zone has become much larger: even my husband has to keep at a distance of two feet or more!

Amel's Realm said...

Interesting, very interesting. :-)))) HAVE FUN with your feastttt!!! :-)))

Katherine Mercurio Gotthardt said...

Very very cool! I've heard some of this before, but it's a good refresher.

My hearing sometimes isn't the greatest, so I have to get closer, too, Eryl. I hate that, especially with strangers.

I can't be bothered to try to figure out if someone is lying because I'm too busy trying to figure out what the heck they are saying!

Blur Ting said...

I think it's great that your company organises such training. They can be quite expensive. I really like the info you've shared and think they're very useful. I agree with the things you wrote about and now I understand why that girl screamed so loud when Rusty was behind her. He had encroached into her personal space!

Nick Phillips said...

Thanks for sharing :D

Yes, I have on occasions disliked a person on the very first meeting. It's like my 'bad guy ahead alarm' will start blaring ... strange but true ...

Krystle said...

Very interesting facts! It's good that the company organises training courses from time to time. Thanks for sharing the info :)

Wishing you a nice weekend :)

The World According To Me said...

Hi Eryl

I know what you mean about the eye sight, I am practically inside my computer screen to enable me to read it! And that personal space thing...

The World According To Me said...

Glad you thought so Amel.

The feast was enough to feed an army!

The World According To Me said...

Hello Katherine

I have tried to leave a comment on your blog recently but I've been unsuccessful.

Crikey, I know what you mean about hearing too. I'm forever saying pardon. I am not blessed with my eye sight or my hearing, however my sense of smell is wicked!

The World According To Me said...

Hello Blur

The personal space strikes again!

Yeah I am lucky that my company are willing to send me on and pay for these training courses.

The World According To Me said...

My pleasure Nick.

Arr those bad vibes, I know what you mean. The bad vibe radar.

The World According To Me said...

Hello Krystle

Glad you liked them. All in all I am pleased with my new company. Hope your new job is going well.

Katherine Mercurio Gotthardt said...

Hey there! I had to shut my comments off on my blog because we have some real winners in my neck of the political woods. (My updated profile talks about it a bit.)

Sorry! I miss hearing from people like you :(